eHousingPlus SERVICES
eHousingPlus© introduces a new era of web-based Program Administration, a previously time consuming task is now simplified to provide Lenders, Agencies, and Partners the solutions to proficiently originate manage and easily correct deficiencies, simplifying the overall process of managing the Agency’s program pipeline. Our Program services include several tools for our Issuer partners, such as program marketing, an on-line origination system, compliance review services, on-line reports, and training programs. Among the services provided, eHousingPlus creates communication mediums and reaches out to agencies as well as our in-house team for feedback and comments.
As part of Program Administration, eHousingPlus provides and maintains administrator guidelines for bond series or bridge programs currently managed. Program Forms are housed under our Agency specific program informational pages and include links to the system website, agency website, the Master Servicer, and other related links such as Approved Homebuyer Education Providers, extension requests, and much more! A central part of our services also include a dedicated training process from coordinating training calls with lenders to conduct actual training, posting follow-up training materials on-line, and flexible on-line trainings.
As part of the overall business model and services performance, the eHousingPlus Program Administration option includes a disaster recovery component, ensuring the agencies data is kept confidential, safe, and secure. Additional features of our service include:
- Lender Outreach
- Program Management
- Funds Management
- Program Documentation
- Compliance File Review
- Customer Service and Technical Support
- Data Interfaces/Updates Reporting
- Data Storage
