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eHP Contacts
Main Number (954) 217-0817 Toll Free (888) 643-7974
| Assistance/Questions regarding: | Telephone Option # | |
| LENDER ONBOARDING | TRAINING (Program, System Web-based) | Option #4 |  |
| LENDER ONBOARDING | USER ACCESS (Credentials, Disabled Access, etc) | Option #1 | |
| eHPay DIGITAL PAYMENT OF COMPLIANCE FEES! | Option #3 | |
| PROGRAM ELIGIBILITY QUESTIONS: Please note that all eligibility details are in each of the Programs Guidelines found by selecting the Program Page and then selecting the Guidelines tab. | Option #4 | |
| DEFICIENCIES You can access the Deficiencies/Exceptions Report on our eHPortal, under Reports. If you have a specific question related to a missing or incorrect delivery, you can contact us. | Option #5 | |
| LOAN SPECIFIC If you have any questions related to a specific loan already in our system, need to make changes that are locked or other borrower issues. | Option #6 | |
| UPLOAD OF COMPLIANCE FILES, DEFICIENCIES AND MISSING DOCS | Option #1 | |
| SYSTEM ERRORS – TECHNICAL ASSISTANCE | Option #7 | |
| DU FINDINGS, DTI, INSURANCE, COLLATERAL, PURCHASE OF THE LOAN QUESTIONS NEED TO BE ADDRESSED BY THE SERVICER DIRECTLY. WE CANNOT ASSIST YOU WITH QUESTIONS RELATED TO THESE ITEMS. | *Call Servicer Direct* | |
| US Bank Servicing | (800) 562-5165 | |
| Idaho Housing Servicing | (800) 219-2285 |
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Main Office
eHousingPlus 15175 NW 67th Ave., Suite 203 Miami Lakes, Florida 33014
Telephone: (954) 217-0817 Toll Free: (888) 643-7974
eHP Principals
Sue Denihan (813) 579-6293
Paloma Miranda (954) 217-0817 ext 210
Contact us for information on our services!
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