FOR LENDERS AND PARTNERS
Please be advised that unless otherwise noted, ALL HOMEBUYER/DPA PROGRAMS ARE STILL OPEN AND OPERATIONAL. The Housing Agencies that provide these loan and assistance Programs are State, County, or Jurisdictional Agencies who have been chartered for decades and have not stopped providing these services to their communities. As their Program Administrator, eHousingPlus successfully rolled out our Business Continuity Plan early in March, and we have been 100% Operational, as have our on-line portals, the eHPortal (Lender Portal) and the eHP Digital Docs Portal for delivery of loans. We are here to support you!
Our communities are going through challenging times. The health and welfare of our population amid the COVID-19 Pandemic is no doubt the #1 priority for all of us right now. Additionally, making sure that we support all services that sustain the affordable homeownership industry and our partners to the best of our ability is our goal. The Technology Infrastructure of the HDS Companies (eHousingPlus & Housing and Development Software) is strong and has allowed us to deploy our Remote BCDR Plan early and seamlessly. It’s through our ongoing investments to our Disaster Plan Framework that we can provide you un-interrupted services in times like these.
We know that many lenders have loans that are in different stages of the pipeline, and each loan committed may have circumstances which need to be addressed. We understand that you may have questions. However, as with any loan that must meet underwriting guidelines, the program parameters have not changed, and reservations/commitments are still OPEN.
On each Program Page, you can access the eHPortal (for Reservations and Origination workflow) and eHP Digital Docs (where you perform digital deliveries of your compliance files and fees) you will be able to access all services and tools. Should there be any significant changes to a Program, we will POST IT ON THE PROGRAM PAGE(S) as we typically do. Please keep in mind that most Agencies are being flexible with some of the delivery timelines in order to assist any delays encountered in your workflow due to the COVID-19 Stay at Home requirements.
Our staff is available to support your questions, so if you are unsure about a specific Loan or a Program, please reach out to us.
Our thoughts are with our Lending Partners currently. Please be safe!